US CHUNKY KNIT DESIGN COMPANY
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FAQ

What are the products made of?
Our products on Becozi are made from 100% Australian Merino sheep's wool. This is a hypoallergenic material that will keep you warm in the winter and cool in the summer. 

Some products made from a vegan yarn: super chunky 100% Acrylic, it looks and feels like Merino wool. Check out a description of a product to see what it is made of.

We now also have chunky chenille yarn: vegan 100% Polyester, super soft and beautiful, perfect for light but chunky knitting products; it is washable and easy to take care about. Find it here and BeCozi felted Merino wool that is strong and durable and perfect for every day use.

What sizes do the blankets come in?

The blankets come in many sizes, most of all in standard sizes: Baby blanket: 25x30 inches; Small:30x50 (Lap Throw), Medium:40x60 (Full/Queen), Queen:58x70 and King:62x74 inches. You can request any custom size.

Please contact us for a price quote.

How do I care for my product?
All products made from Merino wool are dry clean only. Washing is possible but not recommended as it requires some skills and some laundry machines can over felt the blanket while drying making the wool thin and hard. Other material care is specified on the description of the product.

Merino wool is a unique material: it is soft, gentle and delicate and also prone to some shedding, it may show some signs of being loved over time. Due to the nature of Merino wool, flyaways and pilling is normal. To reduce this process and keep it looking the best, be gentle with your blanket. You can trim away the loose flyaways with scissors but pulling on them is not recommended. 

Products made from super chunky Merino wool is mostly for decorative and gentle use, for every day use - our new product felted Merino wool is a great choice.

How many colors are available?

Becozi offers you a choice of up to 25 colors when picking your perfect blanket or any other item.

How long will it take to receive my order?
Orders for the yarn are processed within 1-2 days; orders for blankets and other knitted products: 3-5 business days after an order is placed. 

What are the sizes of blankets in cm?

25x30 in - 63x76 cm; 30x40 in - 76x102 cm; 35x45 in - 88x114 cm; 40x60 in - 102x152 cm; 50x60 inc- 127x152 cm; 58x70 in - 147x178 cm; 62x74 in - 157x188 cm

Do you ship internationally? 

We do ship internationally. Check if your country is on the list and contact us if it is not.

Use a Shipping estimator when you add an item to a cart to see the shipping fee.

 

Shipping rates:

You can see how much it will cost to ship your order using our Shipping calculator:

  •  Go to https://becozi.net/ and add a product to the cart. 
  • When you are taken to the cart page, scroll down a little ways to see estimation calculator
  • Enter country/state/zip code info
  • Hit calculate button
  • The shipping estimate rates will be displayed below the button

 What is your return/refund policy?

We offer exchange/accept returns for chenille yarns and needles ONLY if the order is not used and in original packaging. You need to contact us within 3 business days upon receiving your order to receive an approval for a return. Once approved, the return order should be shipped back within 3 business days. The refund will be issued upon receiving the product back; it may take 3-5 days to see it on your credit card, it depends on your bank. Shipping fee is not refundable. A customer is responsible to pay the shipping fee to return the product.

Due to the custom made nature of Becozi products, we can not accept returns or offer refunds on any Merino wool, vegan yarn and knitted products: blankets, rugs, pet beds, any knitwear or home decor products. We appreciate your understanding.

If for any reason you are not happy with your purchase, please contact us to resolve the issue within 3 business days of receiving your order.